The Branch Manger is responsible for overall branch operations. This person will provide quality customer service by managing a service staff, analyzing branch activity, and ensuring that customer issues are handled properly. They will also be responsible for promoting sales referrals while complying with Bank policies and procedures.
The Branch Manager is responsible for sales, which include loans and deposits to new clients and current customers, and will also act as a coach to staff providing, ongoing development relating to technical and product knowledge, referrals and customer retention.
Active community involvement and knowledge of bank products required. Must have a minimum of 3 years of banking sales and management experience, plus excellent communication skills.
Provides support to 200 end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Must have strong customer service skills to address wide range of end user skill levels. Requires A+ certification and 2 years of experience in the field or in a related area. Must be familiar with PC compatible hardware, TCP/IP, Novell, Windows, and have a working knowledge of commonly-used concepts, practices, and procedures. Reports to IT Manager.
We are seeking a well-rounded banker with strong professional contacts to generate and administer loan and deposit relationships, investment management, trust accounts, Wealth Management, including 401-k and additional bank products from referrals, focusing on existing relationships and solicitation for new business development.
The ideal candidate will call and meet with prospective and existing clients to promote and sell the Bank's products and services as well as ensure satisfaction and identify unmet needs. The private banker shall be proficient in cash management products and have the ability to provide value to business clients through offering a wide suite of business product solutions. The private banker should also be comfortable in discussing and offering complex deposit and loan products to high net worth individuals.
Candidate must also have excellent communication and interpersonal skills, a customer-centric mentality, practice problem-solving abilities, and a highly professional demeanor.
Education required: Bachelor's degree(B.A) from four-year college or university; ten years related experience and/or training; or equivalent combination of education and experience. Established book of business is also required.
Proficient in providing prompt, courteous and efficient customer service. The Financial Services Representative may serve in a dual role of selling bank services and making qualified referrals to bank partners, as well as, processing traditional teller transactions, working directly with the Financial Services Associate with daily work flow.
Customer Service Representative / Teller (Sausalito)
Responsible for processing deposits and the payout of funds in accordance with bank procedures. Responsible for recording all transactions accurately and balancing each day. Provides outstanding customer service. br />
Duties include accurate processing of all transactions. Provide quality customer service to customers. Balance daily work in accordance with established policies and procedures.
Bank of Marin requires a minimum of 6 months customer service and cash handling experience. Prior Sales experience a plus. Computer literacy required.
Proficient in providing prompt, courteous and efficient customer service. The Financial Services Representative may serve in a dual role of selling bank services and making qualified referrals to bank partners, as well as, processing traditional teller transactions, working directly with the Financial Services Associate with daily work flow.
Customer Service Representative / Teller (Strawberry)
Responsible for processing deposits and the payout of funds in accordance with bank procedures. Responsible for recording all transactions accurately and balancing each day. Provides outstanding customer service. br />
Duties include accurate processing of all transactions. Provide quality customer service to customers. Balance daily work in accordance with established policies and procedures.
Bank of Marin requires a minimum of 6 months customer service and cash handling experience. Prior Sales experience a plus. Computer literacy required.
Responsible for processing deposits and the payout of funds in accordance with bank procedures. Responsible for recording all transactions accurately and balancing each day. Provides outstanding customer service. br />
Duties include accurate processing of all transactions. Provide quality customer service to customers. Balance daily work in accordance with established policies and procedures.
Bank of Marin requires a minimum of 6 months customer service and cash handling experience. Prior Sales experience a plus. Computer literacy required.
