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Use a current browser that supports secure and private transactions. |
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Keep your anti-virus, anti-spam, and spyware software up to date and turned on, and consider using firewalls. |
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Do not install pirated software or software from an unknown source, and do not download software from any unknown websites. |
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Do not allow unauthorized access to your computer. |
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Protect your passwords: Change your passwords regularly. Avoid obvious passwords – use symbols and upper and lower case letters that are harder to intercept. Never share your passwords or access information. Use different passwords for different accounts, and if you need to write them down, store them in a secure, private place. |
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Disable connections when not in use. Log out completely from your accounts when you are finished doing business. |
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Do not open unknown e-mails or email attachments. Use your spam filter to minimize spam email.
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Avoid using public computers. Be cautious when going wireless – public wireless networks often have reduced security. If it is your own wireless network, be sure you are using encryption. |
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Check website addresses before you log in. A secure website should start with “https” not “http” and has a lock in the lower-right hand corner of the screen. |
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Be on the lookout for “Phishing”. Phishing is when the perpetrator sends a fake email or sets up a fake website that appears legitimate and looks like it is from a well known and trustworthy website. But it is in fact designed to deceive you into disclosing your personal or account information. A legitimate company would never ask you to provide or verify confidential information through email. Never respond to an email requesting sensitive information. When in doubt, always call the company yourself using the number in your files or on your statement. |
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If you suspect your information has been compromised, or you think you may be a victim of online financial fraud, act immediately. Contact your financial institution(s) and file a report with your police department and the Federal Trade Commission. Please see Bank of Marin's online resources. |
