Moving Closer to Recovery

We remain committed to keeping our customers and employees safe and informed as we move toward recovery from the Pandemic.

Key service updates and resources are outlined below:

• Branch Service Updates
• Other Banking Service Options
• Important Update to Temporary Fee Waivers
• SBA Support for Small Businesses and Nonprofits
• COVID-19 Information & Assistance Programs
• Fraud Awareness

Branch Service Updates

All bank locations continue to implement protocols to comply with recommendations provided by the CDC.

On April 19, 2021, we returned to normal hours for our branches and our Customer Support Line:

• Branches: Monday through Friday, 10:00 AM – 6:00 PM
• Customer Support Line: Monday through Friday, 9:00 AM – 6:00 PM

Other Banking Service Options

Bank of Marin offers other banking options so that you can do your banking on-the-go or from home, including:

• Digital Banking, including online and mobile banking: Learn more and enroll
• Touchtone Banking, available 24/7: (866) 626-6004, Option 4
• A network of ATMs: In addition to our own ATMS, Bank of Marin offers free access to a network of surcharge-free ATMs through MoneyPass. Look for the MoneyPass logo or use the ATM locator.

Important update to temporary fee waivers

On March 30, 2020, in order to help ease the financial burden that our customers began experiencing due to the pandemic, Bank of Marin implemented temporary fee waivers for the following:

• ATM fees when using a non-Bank of Marin ATM
• Overdraft fees
• Early withdrawal penalties for any time deposits (CDs) that are open for longer than 6 days

On May 3, 2021, these fees will no longer be automatically waived.

For questions, please contact your banker or local Bank of Marin branch.

SBA SUPPORT FOR small businesses and nonprofits

• Paycheck Protection Program: Bank of Marin is an approved lender for this program. To learn more about the program, CLICK HERE.
• For detailed information SBA Coronavirus small business guidance and loan resources, CLICK HERE.
• US Chamber of Commerce COVID-19 Resources: A HELPFUL GUIDE and checklist for Coronavirus Emergency Loans

Federal and state covid-19 and vaccination resources

• Centers for Disease Control & Prevention (CDC): GOV/COVID19.
• CALIFORNIA DEPARTMENT OF PUBLIC HEALTH – COVID-19 PAGE

Fraud Awareness

In times of crisis, fraudsters seek ways to take advantage of the situation. To learn more and access tips to protect your personal information, visit the following resources pages:

• Federal Trade Commission – Avoid Coronavirus Scams
• Small Business Administration – Scams & Fraud Alerts
• FBI Urges Vigilance During COVID-19 Pandemic

If you have questions or suspect you have been a victim of fraud, please contact your banker or our Customer Support line at (866) 626-6004.