Welcome, American River Bankers!
We are so pleased to welcome our colleagues from American River Bank to the Bank of Marin family. Our two organizations have a lot in common, which makes us a great fit. We know you will enjoy working with them as much as we do.
- They go above and beyond for their customers. ARB employees share our commitment to legendary service, as evidenced by ARB’s customer survey results — 96% client satisfaction score and a customer loyalty score that is 27 points higher than the average for banks.
- They give back to the community. ARB employees love volunteering in their communities, with many giving more than 25 hours each year. They serve on nonprofit boards and fundraise for local organizations like Junior Achievement with a Crazy Socks Bowl-A-Thon and by taking a pie in the face on National Pi Day.
- They are loyal too. More than 40% of ARB employees have been with the company for five years or more. The average tenure is nine years, significantly higher than the industry norm. Similarly, Bank of Marin’s average tenure is eight years.
- And, they like to have fun. While they take their work seriously, they try not to take themselves too seriously. When you see their offices decorated for Shark Week, you’ll know what we mean.
Both banks share a positive community spirit and together, we are planning a smooth transition for the more than 75 ARB employees who are joining Bank of Marin. We couldn’t be more excited about what the future holds for our customers, the communities we serve, and our employees. Join us in welcoming our new colleagues!
Pictured: American River Bank employees & friends: Cliff, Babette, Deb, Fran and Edna.