The Visa® Account Updater (VAU) Program
If you’re a Bank of Marin VISA debit card holder, you can take advantage of this program that delivers a seamless account-update process between Bank of Marin and the participating merchants linked to your card.
So next time your debit card expires, enhancements are made, or you replace a lost or stolen card, VAU will update all of the participating merchants with whom you have ongoing relationships, requiring no direct action on your part.
You must OPT-IN to join the VAU program. Here’s how:
Call Customer Support at (866) 626-6004, Option 1, 1, 4. Monday – Friday, 9am – 6pm
Email us at firstname.lastname@example.org
To ensure your request is processed promptly, please include “Visa Account Updater” in the subject line of your email
Send a secure message through your Online or Mobile Banking account
Visit us at any of our branches
VISA Account Updater Program Questions